Engagement Ambassador Washington State University - WA
Job Details
Pullman WA - Pullman, WA
Part Time
Position Summary



Washington State University Engagement Center


Washington State University Engagement Center, managed by RNL, is searching for top talent to conduct meaningful digital and traditional interactions with prospective students, alumni, parents and friends. Engagement Ambassadors reach out in an effort to recruit students or engage donors to donate, verify their information, and share institutional updates.


Engagement Ambassadors, in most cases, are students who contact prospects using text, video, or phone while conducting themselves as a professional representative of their school. Ambassadors are expected to accurately enter data into our computer system, complete a set number of shifts each week/month, and meet or exceed goals as outlined by the Engagement Center Manager.


To be successful as an Engagement Ambassador, you must demonstrate a strong command of English (both verbal and written), be able to follow a script when reaching out to prospects, and pass new hire and compliance trainings.  We offer flexible scheduling to allow students to work around both their academic and personal schedules.


Engagement Ambassadors can gain experience in Marketing, Networking, Fundraising and Sales Negotiations. If you’re looking for a rewarding part-time position that boosts your resume and communication skills, then this is the place for you. 


Apply now to begin experiencing a flexible schedule, the ability to work from home in a remote environment, competitive pay, incentive opportunities, and a great work atmosphere!

Center Hours

Monday – Thursday       6:00 pm – 9:00 pm  

Sunday                           1:00 pm – 8:00 pm


Contact Information

Abigail Tromler





Call-A-Coug is located in the basement of the Lewis Alumni Center.

The entrance to Call-A-Coug is off the service road on the south side of the building. Do not use the main doors. Use the ramp or stairs to the service entrance near the loading dock. You are required to have a yellow parking pass to park in the Lewis Alumni Center parking lot, except after 5pm and on weekends. Football games and other events affect parking rules so always read posted signs and check the parking website for the most up to date parking rules.


Call-A-Coug employees will be working remotely; training and calling will all take place from your home in a secure environment. We look forward to being back on campus as soon as we can.