Engagement Ambassador Columbia University - NY
Job Details
New York City NY - New York City, NY
Position Summary



Columbia University Engagement Center


Columbia University Engagement Center, managed by RNL, is searching for top talent to conduct meaningful digital and traditional interactions with prospective students, alumni, parents and friends. Engagement Ambassadors reach out in an effort to recruit students or engage donors to donate, verify their information, and share institutional updates.


Engagement Ambassadors, in most cases, are students who contact prospects using text, video, or phone while conducting themselves as a professional representative of their school. Ambassadors are expected to accurately enter data into our computer system, complete a set number of shifts each week/month, and meet or exceed goals as outlined by the Engagement Center Manager.


To be successful as an Engagement Ambassador, you must demonstrate a strong command of English (both verbal and written), be able to follow a script when reaching out to prospects, and pass new hire and compliance trainings.  We offer flexible scheduling to allow students to work around both their academic and personal schedules.


Engagement Ambassadors can gain experience in Marketing, Networking, Fundraising and Sales Negotiations. If you’re looking for a rewarding part-time position that boosts your resume and communication skills, then this is the place for you. 


Apply now to begin experiencing a flexible schedule, competitive pay, incentive opportunities, and a great work atmosphere!

Center Hours

Monday – Thursday       6:30 pm – 9: 45 pm EST

Friday                              3:15 pm – 6:30 pm EST

Saturday                        12:00 pm – 3:15 pm EST


Contact Information

Joseph Arra

622 W 113th St Lower Level New York NY 10025





The basement of the Alumni House (previously the McVickar Building) is located at 622 West 113th Street.

Upon arrival, you will see the Columbia College Alumni Affair & Development glass doors-- do not enter through these doors.

Instead, utilize the staircase to the right of the glass doors that will lead you toward the lower level entrance. There will be an intercom/buzzer to the left of the last step before you enter the alcove where the basement door is located. Stand in front of the intercom camera and ring the buzzer to be allowed entrance into the building. Upon entrance you will pass through two more doorways (one to your left and one to your right). Follow the hallway past the elevators and straight into the kitchen area. The Call Center is located just beyond the vending machines.