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Engagement Ambassador - University of Pennsylvania

Job Details

Philadelphia PA - Philadelphia, PA
Part Time

Position Summary



University of Pennsylvania Engagement Center


The University of Pennsylvania Engagement Center, managed by RNL,  is searching for talent to conduct meaningful digital and traditional interactions with alumni, parents and friends as Engagement Ambassadors.


Engagement Ambassadors reach out in an effort to engage donors to donate, verify their information, and share institutional updates.


Engagement Ambassadors must demonstrate a strong command of English (both verbal and written), complete new hire and compliance training, be able to follow a script when reaching out to prospects, and complete a set number of work shifts each week/month.


Engagement Ambassadors may contact prospects using a variety of RNL platforms - text, video, or phone - while conducting themselves as a professional representative of our partner school. Ambassadors are expected to accurately enter data into a computer system and meet or exceed goals as outlined by the Engagement Center Manager.


Engagement Ambassadors can gain experience in marketing, networking, fundraising and sales negotiations while working at the Engagement Center. If you’re looking for a rewarding part-time position that boosts your resume and communication skills, then this is the place for you!


Apply now to begin experiencing a flexible schedule, competitive pay, incentive opportunities, and a great work atmosphere.



The entry-level wage for this role starts at $13.50/hour with the opportunity for longevity based merit increases. The upper wage range is based on longevity, locality and performance. Employees new to RNL should expect to start at the entry-level wage listed above. This ongoing part-time position does not qualify for health benefits.  RNL complies with all state and local laws that require specific forms of paid time off. 


RNL is an Equal Opportunity Employer.

Engagement Center Hours

Sunday                              1:00 pm - 7:00 pm  

Monday - Thursday            6:00 pm - 9:00 pm  

Friday                                12:00 pm - 3:00 pm, 3:00 - 6:00 pm

Saturday                            12:00 pm - 3:00 pm 


Contact Information:

Uzi Okeke

Engagement Center Manager

p. 215-573-5231



3910 Chestnut Street, Philadelphia, PA 19104


The engagement center is located between 39th and 40th on Chestnut Street. We are in the same building as the Penn Gazette, and across the street from the Boston Market and Ronald McDonald House. When you arrive, please enter the first door through the waiting area, and knock on the second glass door. Parking is available on the street.


RNL is an equal opportunity employer, and we are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, please reach out to us here.