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Student Caller (Engagement Ambassador) - Carnegie Mellon University

Job Details

Pittsburgh PA - Pittsburgh, PA
Fully Remote

Position Summary








CMU Telefund is looking for Student Callers

The Student Caller opportunity is currently remote!


The CMU Telefund, the Engagement Center managed by RNL, is searching for student talent to conduct meaningful digital and traditional interactions with alumni, parents, and friends of CMU. Student Callers reach out in an effort to engage donors to donate, verify their information, and share institutional updates. 


Apply now to begin experiencing a flexible schedule, competitive pay ($13.00 per hour), incentive opportunities, and a great remote work atmosphere!


Student Callers are employed by RNL, a higher education marketing management company.  The Student Caller role is not considered on-campus employment for international students.  


Student Callers must demonstrate a strong command of English (both verbal and written), complete new hire and compliance training, be able to follow a script when reaching out to prospects, and complete a set number of work shifts each week/month.


Student Callers may contact prospects using a variety of RNL platforms - text, video, or phone - while conducting themselves as a professional representative of Carnegie Mellon University. Student Callers are expected to accurately enter data into a computer system and meet or exceed goals as outlined by their Engagement Center Manager.


Student Callers can gain experience in marketing, networking, fundraising and sales negotiations while working at the Engagement Center. If you’re looking for a rewarding part-time position that boosts your resume and communication skills, then this is the place for you!


The entry-level wage for this role starts at $13.00/hour with the opportunity for longevity based merit increases. The upper wage range is based on longevity, locality and performance. Employees new to RNL should expect to start at the entry-level wage listed above. This ongoing part-time position does not qualify for health benefits.  RNL complies with all state and local laws that require specific forms of paid time off. 


The Student Caller role is also known as an “Engagement Ambassador.”  


RNL is an Equal Opportunity Employer

Center Hours

Sunday                             1:00 PM – 9:00 PM EST

Monday – Thursday         2:00 PM – 9:00 PM EST


Contact Information

Vasavi Chandramouli

Engagement Center Manager


4615 Forbes Ave Pittsburgh, PA 15213  


CMU Student Callers will be working remotely; training and calling will all take place from your home in a secure environment. 


RNL is an equal opportunity employer, and we are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, please reach out to us here.